Skip to Questions

Pumerantz Library FAQ's

Useful Tip: When asking a question please provide as much detail as possible.
Q

I have followed all of the troubleshooting advice and I am still unable to access the library's E-Resources remotely. What do I do now?

Last Updated: Jun 02, 2012  |  7 Views

Was this helpful? 0   0
A

Answer

Please e-mail the following information to reference@westernu.edu so we can troubleshoot the issue.

  • Please copy and paste the error message if any into the email.
  • What database and/or article are you trying to access?
  • What Internet browser and version number are you using?
  • What Internet Service Provider (ISP) are you using?
Answered by Alicia ProsserBookmark and Share

Other Answers / Comments (0)

    More Ways to Contact Us!


    Pumerantz Library

    Want to ask us now? Chat with us.
    Chat with a Librarian

    Related content from Pumerantz Library Research Guides