Answered By: Alicia Prosser
Last Updated: Oct 25, 2018     Views: 29

There are multiple reasons why a full-text link may not work properly. Some reasons are:

  • The citation is made available in a database before the publisher makes the full-text available online.
  • The publisher's website is temporarily down or having technical difficulties.
  • A publisher can remove or make the full-text article no longer available.
  • Citation information can be incorrect and the Locator cannot provide the appropriate link.

If you are unsure, please contact us.