Answered By: Kelli Hines
Last Updated: Oct 25, 2018     Views: 24

Uninstall EndNote from your computer (Windows) or move EndNote to the trash (Mac). Close all your browsers. Open a new browser window (using a program other than Safari) and go to http://www.westernu.edu/library/library-electronic-resources/library-endnote/ and download the program again. If you have already downloaded EndNote twice, contact reference@westernu.edu to have your download count reset.