Solution to issue 1: Enter into the box: https://access.westernu.edu, then click Add.
Solution to issue 2: Go through Citix using this URL https://access.westernu.edu; install when prompted, or Download Citrix Workspace App - Citrix
Solution to issue 3: Download Citrix Workspace App - Citrix, or call technical support at (909) 469-5432.
Solution to issue 4: Follow the prompt for your system: https://support.citrix.com/article/CTX230234
Solution to issue 5: Download Citrix Receiver; Go through Citix using this URL https://access.westernu.edu
Solution to issue 6: Contact tech support at 909-469-5432
Solution to issue 7: Click the X on the password prompt to access the program
Solution to Isse 8: You have not yet been added to the current user group. Email reference@westernu.edu; we will contact tech support on your behalf.
