Answered By: Ruth Harris
Last Updated: Feb 25, 2021     Views: 101

Solution to issue 1: Enter into the box: https://access.westernu.edu, then click Add.

Solution to issue 2: Go through Citix using this URL https://access.westernu.edu; install when prompted, or Download Citrix Workspace App - Citrix

Solution to issue 3: Download Citrix Workspace App - Citrix, or call technical support at (909) 469-5432.

Solution to issue 4: Follow the prompt for your system: https://support.citrix.com/article/CTX230234

Solution to issue 5: Download Citrix Receiver; Go through Citix using this URL https://access.westernu.edu

Solution to issue 6: Contact tech support at (909 469-5432

Solution to issue 7: Click the X on the password prompt to access the program